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Shipping and delivery information
 

Delivery to countries outside the European Union

Deliveries to Switzerland, Great Britain, Norway, Iceland, the Vatican, Andorra, Gibraltar, USA, Canada, New Zealand, Australia and other countries are exempt from sales tax.
For technical reasons, the VAT contained in our products can only be refunded by using a voucher code.The voucher code TFWK2023 is only valid for delivery to non-EU countries. You enter the voucher code in the voucher field before the payment process, which reduces the value of the goods. If the voucher code is misused for deliveries within Germany or within the European Union, the order will be cancelled.

Shipping rates

Germany
Shipping
costs of EUR 5.75 are charged for deliveries within Germany. Orders from 99.00 EUR order value are free of charge within Germany.  Shipping is with DHL/Deutsche Post with a tracking number. In exceptional cases we can choose a different shipping method, please contact us.

Zone 1 EU - Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria

There are shipping costs of EUR 6.50 for a shipping weight of up to 400g. From an order value of 250.00 EUR, shipping within Europe is free of charge.
In addition, the following shipping rates apply:

Weight: up to 0,4 kg -   6.50 EUR

                    0,4 - 0,7 kg -  7.50 EUR
                   0,8 - 1,2 kg - 13,50 EUR
                   1,2 - 2,0 kg - 15,50 EUR
                  2,0 - 3,0 kg - 16,50 EUR
                 over 3,0  kg - 18,50EUR

 

Zone 1 NON-EU - Liechtenstein Switzerland

There are shipping costs of EUR 6.50 for a shipping weight of up to 400g. From an order value of 250.00 EUR, shipping within Europe is free of charge.In addition, the following shipping rates apply:

Weight : up to 0,4 kg -   6.50 EUR

                     0,4 - 0,7 kg -  8,50 EUR
                   0,8 - 1,5 kg - 12,50 EUR
                   1,5 - 2,5 kg - 14,50 EUR
                  2,5 - 3,5 kg - 16,50 EUR
                 over
3,5  kg - 18,50 EUR
 

Zone 2 EU - Andorra, Finland, Great Britain, Ireland, Italy, Norway, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City

There are shipping costs of EUR 6.50 for a shipping weight of up to 400g. From an order value of 250.00 EUR, shipping within Europe is free of charge.In addition, the following shipping rates apply:

Gewicht: up to  0,4 kg - 6,50EUR

                    0,4 - 0,7 kg -  9,50 EUR
                   0,8 - 1,2 kg - 13,50 EUR
                   1,2 - 2,0 kg - 15,50 EUR
                  2,0 - 3,0 kg - 16,50 EUR
                 over 3,0  kg - 18,50 EUR

 

Europe - other countries

There are shipping costs of EUR 7.99 for a shipping weight of up to 400g. From an order value of 250.00 EUR, shipping within Europe is free of charge.In addition, the following shipping rates apply:

Gewicht: up to   0,4 kg - 7,99 EUR

                    0,4 - 0,7 kg -  9,50 EUR
                   0,8 - 1,2 kg - 13,50 EUR
                   1,2 - 2,0 kg - 15,50 EUR
                  2,0 - 3,0 kg - 16,50 EUR
                over 3,0  kg - 18,50 EUR

 

Australia, Canada, New Zealand, USA

Shipping costs to Canada, the USA, Australia and New Zealand start from EUR 7.50 for a 0.4 kg parcel and depend on the weight.

weight: up to 0.4 kg - EUR  7.50

                   0,4 - 0,7 kg - 11,50EUR
                  0,9 - 1,9 kg  - 23,00 EUR
                  1,9 - 2,4 kg  - 26,00 EUR
                over  2,4 kg  - 32,00 EUR

 

 

The transport is carried out by DHL by sea freight and takes about 10 days. When buying more than 2.4 kg we are going to send a DHL parcel by air freigth.

For shipments to all other countries, shipping costs of EUR 7.99 apply with a shipping weight of up to 400g. For a shipping weight of up to 3 kg, shipping costs of EUR 45.00 apply.

 

 

 

 

Please observe your national rules. The buyer is responsible for national fees and customs duties.

 

After receipt of payment, the goods will be shipped immediately or within the next working day at the latest. If, in exceptional cases, shipping can only take place later, we will inform you accordingly.

Delivery times

Unless another deadline is specified in the respective offer, the delivery of the goods in Germany (Germany) takes place within 2-3

Working days, for deliveries abroad within 3 - 5 days after the conclusion of the contract (with agreed advance payment after the time of your payment instruction).
Please note that there are no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

The shipping cost calculation is only available if you have something in your shopping cart.

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